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 OUR BUSINESS
FIRST TRUST INSURANCE BROKERS UNLIMITED is incorporated to provide consultancy services on all classes of insurance businesses. We offer a comprehensive service in the following types of insurance:
* Fire & Allied Perils
* Burglary
* Life Assurance
* Staff Retirement/Death in Service Benefits
* Cash in Safe and Cash in Transit
* All Risks
* Engineering
* Marine
* Aviation
* Bond
* Personal Accident
* Motor
* Liability
* Professional Indemnity
* Special Risks
To back up our commitment on providing unfettered consultancy services to our clients, we have in place a network of well capitalized and high standard insurance companies with whom we constantly enjoy fine relationship that gives us flexibility and the necessary capacity to service our clients effectively.
Our approach to service delivery recognises the need to develop an intimate relationship with our customers. We recognise that every customer is unique and therefore the solutions to their insurance needs will be different. The underlying philosophy that will guide our relationship with our customers is that we could “seek to build relationships that work to maximum effect, that last and are mutually valuable”.
The possible occurrence of a loss is the reason that people buy insurance. Our claims service will be friendly, fair and fast. We would aim at a fast response to reported claims with a view to avoiding any stress situation.
FIRST TRUST INSURANCE BROKERS UNLIMITED will invest heavily in the area of research and development. Our aim is to constantly seek ways to improve on our service delivery, products and claims administration. We would also seek to develop new products and new markets to the utmost satisfaction of our customers.
Our corporate culture will emphasise high ethical and professional standard in our employees. Our target is to continuously maintain the highest level of customer satisfaction in all our dealings. To achieve this, we are from inception committed to the implementation of a Total Quality Management Programme in all facets of our operations. | |
